Privacy Policy
This Privacy Policy describes how Sick Websites, a service operated by G! Marketing LLC ("we," "us," or "our"), collects, uses, discloses, and protects your personal information when you visit sickwebsites.com (the "Site") or purchase our services.
By using the Site or purchasing services, you agree to the collection and use of information as described in this policy. If you do not agree with this policy, please do not use the Site.
1. Information We Collect
Information You Provide Directly
When you place an order or contact us, we collect:
- Full name
- Email address
- Phone number
- Business name and industry
- Domain name preferences
- Project details and notes you submit through our intake form
Payment Information
All payment processing is handled by Stripe, Inc. We do not collect, store, or have access to your full credit card number, debit card number, or bank account information. Stripe processes your payment securely and is PCI-DSS Level 1 certified. Please review Stripe's Privacy Policy for details on how they handle your payment data.
Information Collected Automatically
When you visit the Site, we automatically collect certain information through cookies and similar technologies:
- IP address (anonymized where required by law)
- Browser type and version
- Operating system
- Pages visited, time spent on pages, and navigation paths
- Referring website or source
- Device type (desktop, mobile, tablet)
- Approximate geographic location (city/region level)
Analytics
We use Google Analytics 4 to understand how visitors interact with our Site. Google Analytics uses cookies to collect anonymized usage data. Google may also use this data in accordance with their own privacy policy. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
Local Storage
We use your browser's local storage to save your form progress and order details locally on your device. This data stays on your device and is not transmitted to our servers.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your website order
- Communicate with you about your project (updates, questions, delivery)
- Send you a receipt and order confirmation
- Provide customer support
- Improve our Site and services
- Analyze site traffic and usage patterns
- Comply with legal obligations
- Prevent fraud and protect our business
We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.
3. How We Share Your Information
We may share your information only in the following circumstances:
- Payment processing: With Stripe, Inc. to process your payment securely.
- Website hosting: With Netlify, Inc. to host and deliver the websites we build for you.
- Analytics: With Google LLC through Google Analytics for anonymized usage data.
- Legal compliance: When required by law, subpoena, court order, or government request.
- Business protection: To protect our rights, property, or safety, or that of our customers or the public.
- Business transfer: In connection with a merger, acquisition, or sale of assets, in which case you will be notified of any change in ownership or use of your personal information.
We do not share your personal information with advertisers or data brokers.
4. Cookies and Tracking Technologies
The Site uses cookies and similar technologies for the following purposes:
- Essential cookies: Required for the Site to function properly (e.g., maintaining your session).
- Analytics cookies: Google Analytics cookies to measure traffic and usage patterns. These are first-party cookies set by Google's gtag.js script.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Disabling cookies may affect certain features of the Site.
5. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the services you purchased
- Maintain records for accounting and tax purposes (typically 7 years for financial records)
- Comply with legal obligations
- Resolve disputes
You may request deletion of your personal information at any time by contacting us (see Section 9). We will process deletion requests within 45 days, unless retention is required by law.
6. Data Security
We take reasonable measures to protect your personal information, including:
- All data transmitted to and from the Site is encrypted via HTTPS/TLS
- Payment data is processed exclusively by Stripe's PCI-DSS Level 1 certified infrastructure
- We limit access to personal information to those who need it to perform services
- Security headers are implemented to protect against common web vulnerabilities
No method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Your Privacy Rights
All Users
Regardless of your location, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Opt out of analytics tracking (via browser settings or the Google Analytics opt-out add-on)
California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
- Right to Know: You can request the categories and specific pieces of personal information we have collected about you, the sources, the business purposes, and the categories of third parties with whom we share it.
- Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
- Right to Correct: You can request correction of inaccurate personal information.
- Right to Opt Out of Sale/Sharing: We do not sell or share your personal information for cross-context behavioral advertising.
- Right to Limit Use of Sensitive Personal Information: We do not collect sensitive personal information beyond what is necessary for our services.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise these rights, contact us at hello@sickwebsites.com. We will verify your identity before processing your request and respond within 45 days.
Virginia, Colorado, Connecticut, Utah, Oregon, Texas, Montana, Iowa, Indiana, Tennessee, and Delaware Residents
If you reside in a state with a comprehensive consumer privacy law, you may have similar rights to access, correct, delete, and opt out of certain processing of your personal data. Contact us at hello@sickwebsites.com to exercise these rights.
8. Children's Privacy
The Site and our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 18, please contact us immediately at hello@sickwebsites.com and we will promptly delete it.
9. Contact Us
If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to file a complaint, contact us:
- Email: hello@sickwebsites.com
- Business: G! Marketing LLC
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.